Home/F.A.Q/Payment Information
Payment Information2017-12-05T17:47:06+08:00
How do I know if my payment has gone through?2017-12-06T11:09:15+08:00


When you submit your payment details, the MOLPay payment service will request authorization from your Card Issuer and carry out any fraud screening checks on Solid Digital Printing Sdn . Bhd. Depending on the outcome of the authorization request, you will see either a successful or a failed message on screen which will confirm the result of your transaction.

A successful payment will also be confirmed by email. This email will include the details of your purchase and your Transaction ID, which is a unique reference for your payment, and should be quoted on any correspondence with Solid Digital Printing Sdn . Bhd. It will be sent by MOLPay to the email address you have provided when entering your payment details.

If you receive more than one email and you have only made one purchase, please contact admin@soliddigital.net and inform us that you have placed multiple orders by mistake. We will arrange a refund if necessary.

When I click on the button “ Payment with MOLPay”, nothing happens after that. Why ?2017-11-24T15:26:27+08:00

Please examine the settings of your internet browser if pop-up blocker is turned on. We need the pop-blocker to be turned off. For Internet Explorer users, go to Tools->Pop-Up Blocker->Turn-Off Pop-Up Blocker.

Do I need to join as a member before buying anything from Solid Digital Printing Sdn. Bhd.?2017-12-05T14:40:33+08:00

Yes, you will need to register as a member to shop in our online store. Registering as a member allows the online store to remember your personal details and your payment information, so you do not have to type in those details every time you place an order.

I came across the name MOLPay in Solid Digital Printing Sdn . Bhd. , what is MOLPay2017-12-05T14:33:24+08:00

Solid Digital Printing Sdn . Bhd. accepts online banking payment using MOLPay and it is a secure online system that offers our customers safe transaction over the internet. MOLPay also uses 3D secure where extra authentication from the bank is required.

I have received a few emails from Solid Digital Printing Sdn . Bhd. What are Orders Received, Orders Processed and Payment Receipt?2017-12-05T14:39:18+08:00

Order Received: This email informs you that Solid Digital Printing Sdn. Bhd. has received your orders and will process it as soon as possible.

Payment Received: This email confirms Solid Digital Printing Sdn. Bhd. has received your payment and processed your order.

Order Shipped: This email confirms that Solid Digital Printing Sdn. Bhd. has delivered/shipped the order to your shipping address.

What kind of payment options do Solid Digital Printing Sdn. Bhd. accept?2017-12-05T15:00:02+08:00

Solid Digital Printing Sdn. Bhd. accepts a variety of payment options as below:

1. Online payment

Buyers can use the popular Internet Banking of the following Malaysia banks:

Maybank (maybank2u.com.my)
Public Bank (www.pbebank.com.my)
CIMB Bank (www.cimb.com.my)
Hong Leong Bank (www.hlb.com.my)
RHB Bank (www.rhb.com.my)
Bank Islam (www.bankislam.com.my)
Affin Bank (rib.affinonline.com)

How secure is order with Solid Digital Printing Sdn. Bhd. ?2017-12-05T15:01:30+08:00

We endeavor to make every transaction you make at Solid Digital Printing Sdn. Bhd. 100% safe. This means that you pay nothing if unauthorized charges are made to your card as a result of order at Solid Digital Printing Sdn. Bhd.